The Cash Car Buyers – FAQS
FREQUENTLY ASKED QUESTIONS;
Here are some of the questions we are regularly asked, if you do not find the answer you are looking for please call us and we will be happy to help.
ARE THERE ANY HIDDEN COSTS?
No, we are easy to deal with, we are straightforward and honest. We provide a free, no obligation quote, and free collection of your car from anywhere in Southeast England.
HOW DO I GET A QUOTE FOR MY CAR?
Simply call us, tell us about your car, we will then research your actual car and call you back with an offer to buy it. We require details such as make, model, year, mileage & condition.
WHY CHOOSE YOU?
We provide you with a personal service, meaning you will not have to go through call centres, you will deal entirely with Andy and Karen, the owners of The Cash Car Buyers. We pride ourselves on being flexible, honest and easy to deal with. Our service is designed around you, to your time-scale and our no obligation quote and collection service is free! We pay for your car when we collect it by cleared funds. We are polite, friendly and professional.
I WANT A FAST SALE, WILL YOU BUY MY CAR TODAY?
Yes, we can usually complete sale on the day you contact us.
An offer for your car can usually be made within one hour and we always have funds available. We pay for your car at the time of collection, by cleared funds, so no waiting for payment. We can collect your car wherever is convenient for you, even in your lunch break!
DO YOU BUY IMPORTED CARS?
Yes, we buy imports -
There are two types of import; "parallel" imports are cars purchased within the EU, which may have minor differences to that of a UK car or grey imports - purchased outside the EU, these cars require a different approach to valuation. Please specify the type of import when you contact us (details are specified on the V5 Registration document).
We buy all types of cars -
We will buy most makes & models, have a look at our list of “cars that we buy”. If your car is not listed, please call us and we will discuss your car with you. We buy;.
Right Hand Drive (RHD) cars, Left Hand Drive (LHD) cars, American cars, Imported cars, Classic cars, Vintage cars, Motorhomes, Caravans, Motorcycles / Motorbikes, Pick-up Trucks, 4x4s,
4 Wheel
Drive cars, People Carriers, 7 Seaters…
I HAVE LOST MY V5 (LOGBOOK) – WILL YOU BUY MY CAR?
We must have the V5 (logbook) to be able to buy your car. If you have lost it, but the car is registered in your name, DVLA have an express service available, or you can complete and return a V62 form - obtainable from the post office or online from: http://www.direct.gov.uk/en/Diol1/DoItOnline/DG_4017825.
I HAVE FINANCE OWING – CAN I SELL MY CAR?
Yes you can sell your car but the outstanding amount must be settled.
You have two options;
- You can settle the outstanding balance directly with your finance company yourself - we will require written confirmation from them that they have received full, cleared payment when we collect your car
- We can settle the finance for you, we will simply deduct the outstanding amount from the valuation of your car and pay it on your behalf (data protection laws require that you obtain the settlement figure) We need written confirmation from your finance company of the balance due.
NB - If you owe more than the selling price of your car, you will need to pay the balance prior to us collecting it. We will need written confirmation from your finance company when we collect your car. Alternatively you can pay us the difference in the form of a Bankers draft made payable to the finance company.
